Send the request below or call (561) 437-2179. New patients are usually seen within one to two weeks, in person or by video. Bring your insurance card, photo ID, a list of current medications and any prior psychiatric records.
Request your first appointment
Share your contact details and your preferred office or a video visit. Our scheduling team will contact you to discuss appointment options, confirm your insurance and send intake forms.
Please leave detailed medical information for your secure intake forms or your visit. For anything urgent, call your office directly. If you are in crisis, call or text 988 or call 911.
How booking works
- Reach us. Call the new-patient line for your office, or send the request form on this page. Existing patients can call (561) 402-3971.
- We check your coverage. A coordinator verifies your plan and quotes your expected copay or the self-pay rate before anything is scheduled. If a referral or prior authorization is required, we tell you then.
- You pick a provider and a time. In person at any of our 13 offices, or by video from anywhere in Florida or South Carolina.
- You complete intake forms. They arrive by email or through the patient portal. Finishing them in advance keeps the first visit focused on you rather than paperwork.
- You are seen. A new-patient evaluation is about an hour. You leave with a working diagnosis, a written plan and a follow-up date.
What to have ready
- Insurance card (front and back) and a photo ID
- A list of current medications and doses, including supplements
- Prior psychiatric records, discharge summaries or a list of medications you have tried in the past and what happened
- Names of your primary care doctor and any other prescribers
- Pharmacy name and location
- For children and teens: a parent or legal guardian, and any school reports or prior testing
New patients
If you have never been seen at Stedfast Psychiatry, you are a new patient. Choose an office or a video visit, then call its new-patient line or use the form. Read what to expect at your first visit for the full picture, including the screening scales we use and our controlled-substance policy.
Existing patients
Call your office's existing-patient line or the central line at (561) 402-3971 to schedule a follow-up, change an appointment or request a refill. Follow-ups are usually 20 to 30 minutes and most can be done by video. If you have not been seen in more than a year, you may need a longer visit to update your evaluation.
Telehealth
Video visits are available for evaluations, follow-ups and medication management anywhere in Florida or South Carolina, with the same providers you would see in the office. You need a phone, tablet or computer with a camera, a private place to talk and a stable connection. You must be physically located in a state where your provider is licensed at the time of the visit. Some situations require an in-person appointment; see telepsychiatry for details.
Cancellation policy
Please give at least 24 hours' notice to cancel or reschedule. Late cancellations and no-shows may carry a fee, which is confirmed with you at booking. Repeated missed appointments may limit future scheduling. We hold your time for you; the policy keeps it available for others when you cannot use it.
Offices
Florida: Boynton Beach, Palm Beach Gardens, Stuart, Royal Palm Beach, Jacksonville, Port St. Lucie, Melbourne, Fort Lauderdale, Jupiter.
South Carolina: Goose Creek, Lexington, Bluffton, Hilton Head Island.
Each office page lists its providers, direct phone numbers, parking and directions. See contact for every number on one page.
Frequently asked questions
How soon can I be seen?
Most new patients are scheduled within one to two weeks. Video visits are often available sooner than in-person slots. If you need to be seen urgently, say so when you call and the coordinator will look across all offices and telehealth for the first opening.
Can I book online without calling?
You can submit the request form on this page and a coordinator will call or email you to confirm a time, verify insurance and send intake forms. Direct self-scheduling through the patient portal is being set up; until then, requests are confirmed by a person.
Do I need a referral?
Not for most commercial PPO plans or Original Medicare. Many HMO plans and some Medicaid plans do require one. We check your plan when you book and tell you if a referral is needed before the visit.
What does a new-patient visit cost?
With insurance, you pay your plan's specialist copay or coinsurance, which we quote before the visit. Without insurance, a new-patient evaluation is $185 for about an hour with a prescriber. See self-pay pricing for details.
Can my first visit be by video?
Usually, yes, for adults in Florida or South Carolina. A first visit for a child, certain controlled-substance evaluations and anything that needs a physical exam may require an in-person appointment. The coordinator will tell you when you book.
What if I need to cancel?
Call your office at least 24 hours before the appointment. Late cancellations and missed appointments may carry a fee, which is confirmed at booking. Rescheduling with notice is free.
Can I choose a specific provider?
Yes. Browse our providers, note who sees your age group at your preferred office, and ask for them by name. If their next opening is far out, the coordinator can offer another clinician on the same team for a sooner visit.