2950 Halcyon Lane, Suite 605, Jacksonville, FL 32223. New patients (561) 330-5289; existing patients (904) 302-7037. Monday to Friday 8:00 AM to 5:00 PM. 4 providers. Most major insurance and Medicare accepted.
Dr. Aileen Lorenzo, a Harvard-fellowship-trained child and adolescent psychiatrist, sees patients from age 4 into young adulthood in English or Spanish, which makes Jacksonville one of our strongest offices for pediatric psychiatry. Natalie Black treats adults with a mix of medication and practical stress-management strategies. Jacksonville is the practice's northernmost Florida office, roughly four hours from Palm Beach Gardens, so patients who need Deep TMS or Spravato talk with their provider about whether travel or an alternative treatment plan makes more sense. Telehealth is available throughout Florida.
Providers at the Jacksonville office
The Jacksonville team includes psychiatrists Dr. Sandy Kaufman and Dr. Aileen Lorenzo, psychiatric nurse practitioner Natalie Black and physician assistant Carl Brescia. Visits in Spanish are available with Aileen Lorenzo. Children and teens are seen by Aileen Lorenzo.

Carl Brescia, PA-C
Physician Assistant · Adults 18+
Depression, Anxiety, Mood disorders, Sleep difficulties, Stress and performance (student-athletes)

Dr. Sandy Kaufman, MD
Psychiatrist · Adults
All forms of mental illness, Medication management, Medical conditions affecting mental health

Natalie Black, PMHNP-BC
Psychiatric Nurse Practitioner · Adults 18+
Anxiety, Depression, Trauma, Bipolar disorder, Mindfulness / stress management

Dr. Aileen Lorenzo, MD
Psychiatrist · Ages 4 into young adulthood · English, Spanish
Child and adolescent psychiatry, Mood disorders, Anxiety, Trauma-related conditions, Autism (parent experience)
Services in Jacksonville
The Jacksonville office is an entry point to Stedfast Psychiatry's Deep TMS and Spravato programs. Treatment sessions run at our Palm Beach Gardens TMS center and the Palm Beach Gardens Spravato rooms, roughly 270 and 270 minutes away; the evaluation, the screening scales and the prior authorization all happen here.
- Psychiatrist in Jacksonville
- Psychiatric Medication Management in Jacksonville
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Licensed program; evaluation here, treatment at our Palm Beach Gardens center - Spravato for Jacksonville patients
Delivered at Palm Beach Gardens
Conditions treated in Jacksonville
Directions and parking
The office is in the Mandarin area of south Jacksonville, just off San Jose Boulevard (State Road 13) near I-295. From I-295, take the San Jose Boulevard exit and head south; Halcyon Lane is a short distance down. From downtown Jacksonville, take I-95 south to I-295 west and exit at San Jose Boulevard. From Orange Park and Fleming Island, cross the Buckman Bridge on I-295 east and take the first exit for San Jose Boulevard. From St. Johns and Fruit Cove, take SR 13 north; the office is just before the I-295 interchange.
Free surface parking is available at the office park, with accessible spaces near the building entrance. Suite 605 is on an upper floor with elevator access.
Communities served from this office
Neighborhoods: Mandarin, Loretto, Beauclerc, Sunbeam, Julington Creek, Bartram Park, San Jose, Baymeadows, Southside, Southwood, Arrowhead, Plummers Cove, Goodbys Creek, Deerwood, Fruit Cove, San Marco, Riverside, Avondale.
Nearby cities: Orange Park, Fleming Island, St. Johns, Fruit Cove, Ponte Vedra Beach, Jacksonville Beach, St. Augustine, Green Cove Springs, Middleburg, Atlantic Beach, Neptune Beach, Nocatee.
Local emergency and crisis resources
- Baptist Medical Center South Emergency Room. 14550 Old St Augustine Rd, Jacksonville. 24-hour emergency department about ten minutes from the office.
- HCA Florida Memorial Hospital Emergency Room. 3625 University Blvd S, Jacksonville. Full-service emergency department on the Southside.
- 988 Suicide and Crisis Lifeline. Call or text 988 any time. Veterans can press 1 for the Veterans Crisis Line.
- 211 Northeast Florida (United Way). Dial 211 for the 24-hour crisis and referral line serving Duval, Clay, and St. Johns counties.
- NAMI Jacksonville. Peer support groups, family-to-family classes, and a helpline for Northeast Florida.
In a life-threatening emergency call 911. For a mental health crisis, call or text 988.
Questions about the Jacksonville office
Where do I park when I visit Stedfast Psychiatry in Jacksonville?
Free surface parking is available at the office park, with accessible spaces near the building entrance. Suite 605 is on an upper floor with elevator access. You do not need a permit or validation. Call (561) 330-5289 if you have trouble finding the suite on your first visit.
Which insurance plans does the Jacksonville office accept?
Stedfast Psychiatry accepts most major commercial insurance plans and Medicare at the Jacksonville office, and our billing team verifies your benefits before your first appointment. Coverage can differ by provider and by plan, so please have your insurance card ready when you call (561) 330-5289 to schedule. If we are out of network for your plan or you prefer not to use insurance, a self-pay new-patient visit is $185 for an initial evaluation of about one hour.
Can I see a Jacksonville provider by telehealth instead of coming in?
Yes. Our Jacksonville providers offer video visits for many new and follow-up appointments, as long as you are physically in Florida at the time of the visit. Some situations still call for an in-person visit, including certain controlled-substance prescriptions and evaluations where your provider needs to examine you. When you schedule, tell us whether you prefer video or office visits and we will match you with a provider who offers them.
What is the wait for a first appointment at the Jacksonville office?
Waits vary by provider and season, but new patients are typically scheduled within a couple of weeks, often sooner. If you need an earlier slot, ask about telehealth or about seeing a different provider in the same office. The first appointment lasts about an hour so your provider can take a complete history and build a plan with you. Call (561) 330-5289 to get started.
Where is the nearest Deep TMS or Spravato site to Jacksonville?
The Jacksonville office does not offer Deep TMS or Spravato on site. The closest Spravato site is our Palm Beach Gardens office, and Deep TMS is available only in Palm Beach Gardens. If your Jacksonville provider believes you are a candidate, they will coordinate the referral, and your medication management can stay here while you complete treatment there.
Are there Spanish-speaking providers at the Jacksonville office?
Yes. Dr. Aileen Lorenzo sees patients in Spanish at this office, and you can ask for a Spanish-speaking provider when you call (561) 330-5289. Our front desk can also help with scheduling in Spanish.