Portal link to be connected. Until it is live, call your office for forms, refills and balances.
What the portal does
- Intake forms. Complete your new-patient paperwork, consents and screening scales before the visit.
- Messages. Send non-urgent questions to your provider or the office securely.
- Visit summaries. Review your plan, medications and follow-up date after each visit.
- Refills. Request a refill on a non-controlled medication; controlled substances follow the terms of your agreement.
- Appointments. See upcoming visits and request changes.
- Records. Download visit notes and lab results, and request a copy of your record.
- Payments. Pay a copay or balance by card.
Online payments
Balances can be paid by card inside the portal once it is connected. Until then, pay at the front desk or call your office with a card. We accept Visa, Mastercard, American Express, Discover, debit cards and HSA or FSA cards. See self-pay pricing for rates.
Use the portal, not email, for health information
Ordinary email and the contact form on this website are not encrypted end to end. Anything that includes diagnoses, medications or symptoms belongs in the portal, where it is protected under HIPAA. For urgent concerns, call your office; for emergencies, call 911 or 988.
Frequently asked questions
How do I get portal access?
When you book your first visit, the office sends an invitation to the email address on file. Follow the link to set a password. If you have not received one, call your office and ask for a new invitation.
I forgot my portal password. What do I do?
Use the reset link on the portal sign-in page. If your email address has changed since you registered, call your office and the front desk will update it and resend the invitation.
Can I message my provider through the portal?
Yes, for non-urgent questions. Messages are read during business hours and usually answered within two business days. For urgent matters, call your office. For emergencies, call 911 or 988.
Is the portal secure?
Portal messages and documents are encrypted and protected under HIPAA, unlike ordinary email or the contact form on this website. Use the portal for anything that includes health information.
Can a parent or caregiver have access?
A parent or legal guardian can manage a minor's account. For adults, a caregiver can be given proxy access with the patient's written permission. Ask your office for the proxy form.