Networks change. We verify your specific ComPsych plan before your first visit; call with your member ID and we will confirm benefits, copay and any referral or authorization requirements.
Also appears on cards as: ComPsych GuidanceResources, GuidanceResources, ComPsych EAP.
ComPsych is the largest employee assistance program provider in the United States, and its GuidanceResources program is offered by thousands of employers, including many hospital systems, universities, municipalities and national companies with staff in Florida and South Carolina. An employee assistance program gives you and your household members a set number of counseling sessions per issue per year at no cost, along with legal, financial and work-life resources. ComPsych sessions typically cover short-term counseling and assessment. Psychiatric evaluation and ongoing medication management are usually outside the EAP benefit and are billed to your health insurance instead, although ComPsych also administers managed behavioral health benefits for some employers, in which case psychiatry visits run through ComPsych with your plan's specialist copay or coinsurance.
To use ComPsych, you call the GuidanceResources number provided by your employer, receive an authorization number, and bring it to your first visit; sessions are covered for the authorized count and period, by video or in person, as long as you are in Florida or South Carolina during the appointment. Deep TMS and Spravato are not part of an employee assistance benefit. When a Stedfast provider recommends either, the request goes to your medical plan, which applies its own prior authorization criteria: major depressive disorder with failure of at least two antidepressants and a current severity score for TMS, and treatment-resistant depression with a concurrent oral antidepressant and REMS-certified administration for Spravato. Our staff help you move from ComPsych to your medical plan without a gap in care.
What we check before your visit
- Whether your plan is in network at the office you chose and for telehealth
- Your copay or coinsurance for an evaluation and for follow-ups
- Whether a primary-care referral is required (common with HMO plans)
- Prior-authorization criteria for Deep TMS and Spravato, if those are being considered
Frequently asked questions
How do I use my ComPsych benefit at Stedfast Psychiatry?
Call the GuidanceResources number on your employer's benefits materials or your ComPsych card, describe what you need, and ask for an authorization to see Stedfast Psychiatry. ComPsych gives you an authorization number and a session count. Bring that number to your first visit or give it to our front desk when you schedule so we can bill ComPsych directly.
Does my ComPsych EAP cover a psychiatrist and medication?
Usually the EAP covers counseling and assessment, and psychiatric evaluation and medication management are billed to your health insurance instead. Some employers buy a broader ComPsych managed behavioral health benefit that includes psychiatry. ComPsych tells you which applies when you call for authorization, and our staff verify it before your first appointment.
Are ComPsych sessions free?
Sessions authorized under your employer's EAP are free to you for the authorized count, typically a set number per issue per year. Once those are used, continued care is billed to your health insurance and follows its deductible and copay rules. We let you know when you are approaching the limit so there are no surprises.
Will ComPsych pay for Deep TMS or Spravato?
No. Employee assistance programs do not cover interventional treatments. If your Stedfast provider recommends Deep TMS or Spravato, the request goes to your medical plan, which requires prior authorization under its own criteria for treatment-resistant depression. Our staff identify the plan on your card, submit the authorization, and coordinate the transition from EAP sessions to insured care.