Networks change. We verify your specific Lyra Health plan before your first visit; call with your member ID and we will confirm benefits, copay and any referral or authorization requirements.
Also appears on cards as: Lyra, Lyra Health EAP, Lyra mental health benefit.
Lyra Health is a mental health benefit that employers purchase for their workers and dependents, common among technology, financial services, retail and professional services companies with offices or remote staff in Florida and South Carolina. Lyra contracts directly with therapists and psychiatric providers, matches members to care through its app, and pays for a set number of sessions each year at no cost to the member under the employer's program. Many employers add a Lyra health plan integration, under which care continues past the free sessions and is billed through the medical plan with Lyra as the administrator. Outpatient psychiatry and medication management are typically included for members whose employer selected Lyra's medication management benefit, and no referral is needed. Telehealth is the default mode of care.
Video visits are covered for members located in Florida or South Carolina during the appointment, and in-person visits are available at our offices when a member prefers them and the provider is in Lyra's network. Deep TMS and Spravato are not typically part of a Lyra benefit. When a Lyra psychiatric provider recommends an interventional treatment, the request moves to your employer's medical plan, which applies its own prior authorization criteria: major depressive disorder with failure of at least two antidepressants and a current severity score for TMS, and treatment-resistant depression with a concurrent oral antidepressant and REMS-certified administration for Spravato. Our staff help you identify the medical plan on your card and submit the authorization there, while your Lyra sessions continue in parallel.
What we check before your visit
- Whether your plan is in network at the office you chose and for telehealth
- Your copay or coinsurance for an evaluation and for follow-ups
- Whether a primary-care referral is required (common with HMO plans)
- Prior-authorization criteria for Deep TMS and Spravato, if those are being considered
Frequently asked questions
How do I use my Lyra benefit at Stedfast Psychiatry?
Log in to the Lyra app or website with your work email and search for a Stedfast Psychiatry provider, or contact Lyra's care navigators and ask to be matched with us. Lyra confirms your eligibility and session count. Our front desk can also check whether your employer's Lyra program includes psychiatry and medication management before your first visit.
Is there a copay for Lyra sessions?
Sessions covered under your employer's Lyra program are typically free up to the annual limit your employer set. If your employer added Lyra's health plan integration, visits beyond that limit are billed through your medical plan and follow its deductible and copay rules. Lyra tells you when you are approaching the limit, and so do we.
Does Lyra cover telehealth with a psychiatrist?
Yes. Video visits are the standard form of care under Lyra, and they are covered for members located in Florida or South Carolina during the appointment. If you prefer to be seen in person, our offices can host the visit when your Stedfast provider is in Lyra's network. Evaluations and medication follow-ups both work well by video.
Does Lyra pay for Deep TMS or Spravato?
Not typically. Lyra programs cover therapy and medication management, and interventional treatments move to your employer's medical plan, which requires prior authorization under its own criteria for treatment-resistant depression. Our staff identify the medical plan on your card, submit the authorization there, and keep your Lyra sessions running in the meantime.